Clarity
Learn how Sinnaxia collects, uses, and protects the personal and business data shared during our commercial relationship.
SINNAXIA S.A.S.
In compliance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties and other applicable provisions, Sinnaxia S.A.S. (hereinafter "Sinnaxia") makes this Comprehensive Privacy Notice available to website users, prospects and business contacts.
This notice explains what personal data we may collect through our website, why we use it, how we protect it and how you may exercise your rights over it.
Sinnaxia S.A.S., with Mexican tax ID SIN260415FX0, is the legal entity responsible for processing personal data collected through this website.
Controller address: Calle Realeza number 407, Colonia Real Providencia, ZIP code 37234, León de los Aldama, León, Guanajuato, Mexico.
When you browse our website, we may collect technical and usage data, such as approximate IP address, browser type, operating system, visited pages, date and time of visit, interactions with site elements, navigation events, heatmaps, session recordings and aggregated performance metrics.
When you choose to contact us through a form, we may collect only the data you voluntarily provide, such as name, email address, phone number, company, role and the content of your message.
Sinnaxia does not request sensitive personal data through this website. Please do not include sensitive, financial or asset-related data, passwords, credentials or confidential third-party information in contact forms.
Technical and browsing data is used exclusively to understand website usage, improve functionality, fix errors, optimize content, measure the performance of our own campaigns when applicable and strengthen the security of the digital experience.
Data submitted through forms is used only to respond to the contact request initiated by you, follow up on the requested conversation and, where applicable, prepare a commercial or technical response related to your message.
Sinnaxia does not use form data to send spam, unsolicited newsletters, mass campaigns or communications unrelated to the request submitted. If Sinnaxia offers newsletters, events or recurring communications in the future, separate authorization will be requested.
The website may use cookies, identifiers, scripts and similar technologies for web analytics and experience improvement. These tools may include Google Tag Manager, Google Analytics or other tags managed through Google Tag Manager, as well as Microsoft Clarity for usage metrics, heatmaps and session recordings.
These technologies are used to improve the website and understand its performance. They are not used to sell personal data or send unsolicited communications. You may limit or block cookies through your browser settings and, when the website includes a preferences panel, you will be able to manage your preferences through that mechanism.
Sinnaxia does not sell, rent, market or share data submitted through forms with marketing agencies, data brokers, commercial lists or third parties for spam or unrelated promotional purposes.
To operate the website and measure its performance, some technical data may be processed by technology providers that provide infrastructure, hosting, analytics, security or measurement services, including Google and Microsoft when their tools are active. These providers process information according to their own applicable terms and policies and only to provide the corresponding technology services.
Sinnaxia may disclose data when necessary to comply with legal obligations, competent authority requests or to protect its own rights or third-party rights under applicable law.
Sinnaxia adopts reasonable administrative, technical and physical measures to protect personal data against damage, loss, alteration, destruction, unauthorized use, access or processing.
Form data will be retained only for the time necessary to address the contact request and reasonably follow up on the conversation initiated by the data subject, unless a legal or contractual obligation requires longer retention. Technical and analytics data will be retained according to the periods configured in the technology tools used.
You may exercise your rights of Access, Rectification, Cancellation or Opposition to the processing of your personal data, revoke your consent or request limitation of the use of your data by sending a request to contacto@sinnaxia.com.
The request must include the data subject's name, contact method to receive a response, a clear description of the right you wish to exercise and, where applicable, documents proving your identity or legal representation. Sinnaxia will respond within the timeframes provided by applicable law.
Sinnaxia may update this Privacy Notice to reflect legal, technical or operational changes. Any amendment will be published on this same page, indicating the last updated date.